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Consumer Claims

Sometimes you don’t get what you’ve paid for. 

Entering into consumer contracts is a common occurrence, whether you are buying a car or another product, paying someone to build or repair something, paying for a holiday, and so on. When something goes wrong, you may be able to claim against the business that provided the product or service. We know how frustrating these situations can be, particularly if you don’t feel your concerns are being taken seriously or are being ignored, or if even you haven’t made contact yet.  

Fortunately, Rubin Lewis O’Brien are here to assist. We can guide you through the claims process to a successful conclusion. 

For friendly, clear and above all practical advice call our team on 01633 867000 or visit  meet the team  to read some of their client reviews. 

The content of this article is intended for general information purposes only and is accurate as at the date of publication. 

The article shall not be deemed to be, or constitute legal advice. 

We accept no responsibility for any loss as a result of acts or omissions taken in respect of the content. 



Client Feedback

“I just wanted to take the opportunity to say how incredibly impressed I’ve been by the level of service provided by Abhinav Mohindru. He guided me through a situation that was incredibly difficult for me. I had a claim submitted against me that was founded on lies and misinformation. Not only did Mr Mohindru guide me as to how to respond and deal with it but he also offered a lot of reassurance as he could highlight how poor the submissions were from the claimant.
Mr Mohindru was knowledgeable, professional, factual on his advice and confident in his assertions which is exactly what I needed in that situation. I want to state that I would highly recommend him to anyone requiring legal assistance.

Client LT4

“I found Mr Howarth approachable, very caring, understanding and patient with my limited law knowledge and helped me to build confidence to proceed with my case.”

Client Lt2

“It was a pleasure having Patrick as my solicitor, he was very professional and put me at ease throughout the process. He was easy to contact and always had time for me, I felt he had my interests at heart. I would recommend anyone wanting to pursue a claim to use Patrick. ”


Direct lawyer contact

All clients are assigned a fully-qualified lawyer who is your main point of contact.

Free First Consultation

We do not charge for an initial consultation

No hidden costs

All fees are communicated upfront. We seek approval if any additional costs arise.