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Customer Feedback

Customer Feedback Survey

Delivering great legal services is very important to everyone at Rubin Lewis O’Brien.

We’d really like to hear from you on how you have found the service you have received from us. Your views matter to us as we are committed to continually improving the service we provide.

30 Second Feedback

1. Overall, how would you rate our service to you?*
Would you recommend us to colleagues, friends or family, if they needed legal help?*

Your details

If you have a couple more minutes to spare, we would appreciate you completing some more questions. If not, we still really appreciate your 30 second feedback, please submit it by clicking the button at the bottom of this page.

4. How have we done on explaining the law and your options?*
5. How would you rate your lawyer as being approachable and friendly?*
6. How well were you kept up to date with the progress of your case?*
7. How good were we at getting back to you?*
9. May we contact you with details of special offers and changes in the law that might help you?*
Has your case finished or is it continuing?*

*indicates a required field

Direct lawyer contact

All clients are assigned a fully-qualified lawyer who is your main point of contact.

Free First Consultation

We do not charge for an initial consultation

No hidden costs

All fees are communicated upfront. We seek approval if any additional costs arise.